The National Do Not Call List (DNCL) gives consumers a choice about whether to receive telemarketing calls. If you are a consumer you can choose to reduce the number of telemarketing calls you receive by registering your residential, wireless, fax or VoIP telephone number on the National DNCL. You can also file a complaint about telemarketing calls. Call toll-free 1-866-580-DNCL (1-866-580-3625)
Canada/Federal
The Ombudsman for Banking Services and Investments (OBSI) is an independent organization that investigates customer complaints against financial services providers, including banks and other deposit-taking organizations, investment dealers, mutual fund dealers and mutual fund companies. OBSI resolves disputes between participating banking services and investment firms and their customers if they can’t solve them on their own.
This comprehensive resource from the RCMP describes sixteen Internet scams, twelve in-person scams, and three telephone scams. It also includes illustrative scenarios along with a glossary and a list of useful links.
Learn more about how to recognize a scam. The site provides examples of fraudulent communications and how to protect yourself from identity theft
Every year, Canadians lose millions of dollars to the activities of scammers who bombard us with online, mail, door-to-door and telephone scams. The Little Black Book of Scams is a reference guide with information Canadians can use to personally protect themselves. It offers information on how a variety of common scams work and how to recognize them, as well as practical tips on how consumers and businesses can protect themselves.
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