This section of the Alberta Courts website provides information about court locations around the province, contact information and sittings.

This website from Alberta Courts provides access to videos about the various Mediation programs available for the Civil (non-family) Mediation program and the Family and Child Intervention

The Residential Tenancy Dispute Resolution Service (RTDRS) offers landlords and tenants an alternative means of resolving serious disputes outside of court. The Service is designed to be faster, more informal and less expensive than the courts. A tenant or a landlord who has concerns related to an eviction, unpaid rent/utilities, security deposit, damages, repairs or other common disagreements can use the service.

The Mediation and Restorative Justice Centre (MRJC) is a not-for-profit organization devoted to building safer and peaceful communities. They provide mediation services to people and groups in conflict (neightbour disputes, family situations between siblings, parents, children or other family members), and restorative justice services to victims and offenders. These services are offered free of charge to anyone in the greater Edmonton region (Alberta).

The Canadian Judicial Council was created by Parliament in 1971 Its statutory mandate is set out in subsection 60(1) of the "Judges Act" which establishes that the objects of the Council are to "promote efficiency and uniformity, and to improve the quality of judicial service in superior courts and in the Tax Court of Canada. The Resource Centre on their website provides a gateway to learning more about Canada's court system and the roles of judges and lawyers.

The Canadian Institute for the Administration of Justice is a voluntary, non-profit organization dedicated to improving the quality of justice for all Canadians. Since its inception in 1974, the CIAJ has kept a critical eye on our justice system and explored cutting-edge issues likely to improve the administration of justice and preserve a strong and independent judiciary.

From the website of the Canadian Judicial Council, this section talks about how litigation (starting a legal action and having your case heard in court) is only one way to resolve a dispute. You can resolve your dispute with or without the involvement of lawyers and without using the court system. These methods are called “alternate dispute resolution” (ADR).

The General Insurance OmbudService (GIO) is an independent, not-for-profit corporation that has been in operation since 2002 providing dispute resolution services for conflicts between complainants and their insurers in the areas of home, auto and business insurance. GIO’s neutral and professional mediators and experienced Information Officers help complainants and insurance companies work toward a solution that is in the best interests of both parties in a fair, independent and impartial environment. (PDF - 2 pages)

The Alberta Dispute Resolution Institute of Alberta is a not for profit organization which provides education and information to its members and the general public on solving disputes more effectively. They provide an annually updated Directory of Arbitrators and Mediators in Alberta.

There are laws to protect people from being treated unfairly, but it still happens sometimes. In dealing with these situations, it is often hard to know who is right, where to start, or what to do if the problem isn’t easily solved. This guide from the Centre for Public Legal Education Alberta describes seven steps to sorting out any legal problem. This 8 page PDF is available for free download.