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Les normes canadiennes de la publicité (NCP)

Les Normes canadiennes de la publicité (NCP) sont l'organisme indépendant d'autoréglementation de la publicité au Canada. NCP a été fondé par l'industrie de la publicité il y a plus de cinquante ans sur la conviction que l'autoréglementation de la publicité sert le mieux les intérêts du public et de l'industrie publicitaire. NCP se consacre à créer et à maintenir la confiance du public dans la publicité. Ils traitent les plaintes des consommateurs au sujet de la publicité.

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Institute for the Advancement of Aboriginal Women (IAAW)

The Institute for the Advancement of Aboriginal Women is a non-profit organization that advocates on behalf of Aboriginal Women and is currently involved in many activities for the benefit of Alberta Aboriginal Women. The IAAW works to achieve social justice for Aboriginal women by: Researching and developing resource materials; Identifying opportunities to participate in policy development and decision making with the municipal, provincial, federal governments; and Challenging and eradicating discrimination of Aboriginal women.

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Canadian Motor Vehicle Arbitration Plan (CAMVAP)

The Canadian Motor Vehicle Arbitration Plan (CAMVAP) is a program where disputes between consumers and vehicle manufacturers about alleged manufacturing defects or implementation of the manufacturers' new vehicle warranty can be put before a neutral third party (arbitrator) for resolution. Links to an overview of the CAMVAP arbitration process. From the homepage, an introduction to CAMVAP is available in several languages.

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The Support Network

The Support Network is located in Edmonton, Alberta, and provides community information services, crisis intervention, and suicide prevention. Its help lines are free, anonymous, confidential, and available every hour, every day. Help is also available in person and online. 24-Hour Distress Line: 780-482-HELP(4357)

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Service Alberta Consumer Contact Centre

Service Alberta investigates complaints from Albertans about consumer transactions, including landlord and tenant issues. The first step in the complaint process is to talk with an Information Officer at 780-427-4088 in Edmonton and toll free at 1-877-427-4088 throughout the rest of the province.

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Family Violence Info Line

This service is offered by the Government of Alberta, Family Violence Prevention Unit. Trained staff can help get you to safety and give you information on supports and financial aid. 

If you think someone you know is experiencing family violence, reach out by calling or texting the Family Violence Info Line at 310-1818, toll-free 24/7, or using the confidential online chat. Phone services are available in more than 170 languages.

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Employment Standards Contact Centre

For information about Alberta Employment Standards call the province-wide toll-free line 1-877-427-3731 or in the Edmonton calling area dial 780-427-3731. The web page provides a form to submit a question or concern online.

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Distress Centre Calgary

The Distress Centre offers a main crisis and addictions line as well as specialty phone lines providing crisis intervention and information and referral services 24/7, 365 days a year. Short-term crisis counseling is also available in person. 24 hour Crisis Line 403-266-4357.

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Contact Service Canada

Service Canada offers single-window access to a wide range of Government of Canada programs and services. For general enquiries call toll-free 1 800 O-Canada (1-800-622-6232), Monday to Friday from 8:00 a.m. to 8:00 p.m., your local time. In addition, this web page provides contact information for a variety of specific programs and services.

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Bullying Helpline

Get support, information or referrals. The Bullying Helpline is available 24 hours a day. Talk anonymously with trained staff/counsellors. 

Call or text 310-1818; online chat

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