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Ask Us – University of Alberta Libraries

This webpage provides links to ask a question by chat service or e-mail or you can call 780-492-4174.

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Ask a Question – University of Calgary Library

This webpage provides an instant messaging (chat) window and link to submit a question by e-mail; or you can call 403-220-8895. Reference service is available to the University of Calgary community, to visitors to the University community, and to the Southern Alberta community at large.

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Ask a Law Librarian - Alberta Law Libraries

This webpage describes the types of information that can be provided and offers a web form for submitting a question.

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Alberta Seniors Information Services

The Alberta Seniors and Community Supports department provides information about financial, health-related, and protective services for seniors. This webpage lists the contact information for regional offices. Or call the Alberta Supports Contact Centre Toll-free in Alberta: 1-877-644-9992, Monday to Friday 8:15 a.m. to 4:30 p.m.

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211 Alberta

211 is an easy to remember three-digit telephone number that connects callers to a full range of social, health, government and community services (including some legal services). In Alberta, the 211 service is currently (Nov. 2010) being delivered to residents of Calgary, Chestermere, Cochrane, Edmonton, Parkland County, Leduc and Strathcona County.

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Canadian Human Rights Commission

The Commission's business is to make the Canadian Human Rights Act work for the benefit of all Canadians. There are three main aspects to its work: To provide effective and timely means for resolving individual complaints; To promote knowledge of human rights in Canada and to encourage people to follow principles of equality; and to help reduce barriers to equality in employment and access to services. Their website includes sections with publications and frequently asked questions.The Commission provides dispute resolution services in cases of alleged discrimination by federally regulated organizations, including employers, unions and service providers. This online resource addresses issues such as alternative dispute resolution and the dispute resolution process.

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Family Mediation Canada (FMC)

Family Mediation Canada is an interdisciplinary association of lawyers, social workers, human services and health care professionals, working together, creating a better way to provide for co-operative conflict resolution relating to separation and divorce, adoption, child welfare, wills and estates, parent/teen and age-related issues, etc. FMC was established in 1985 as a charitable, not-for-profit association under the Canada Corporations Act. FMC also provides information and referrals to Family Mediators across Canada.

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Dispute Settlement Centre (BBB of Southern Alberta)

Misunderstandings, miscommunications, and mistakes happen: your BBB’s Dispute Settlement Centre is available to help consumers and businesses resolve marketplace quarrels  when they arise. Your BBB assists companies to resolve disputes by providing mediation and arbitration services.  Unique to this BBB is our ability to provide both in-house resolution services to companies and outsource the management of dispute resolution programs for  a select group of clients, such as acting as the Arbitration Administrator for the Jurisdictional Assignment Plan of the Alberta Construction Industry.

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Dispute Handling & Resolution (BBB of Central and Northern Alberta)

The Better Business Bureau of Central & Northern Alberta offers a dispute resolution service to consumers and businesses that has a two-fold goal: Helping the consumer with a marketplace problem. Helping legitimate businesses correct or remove by voluntary action the source and cause of the complaint.

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Community Mediation Calgary Society (CMCS)

The Community Mediation Calgary Society (CMCS) is a non-profit organization of volunteers available to assist in resolving conflicts between neighbors and within community associations and non-profit organizations. They are a group of professional mediators who provide free, confidential and voluntary non-legal) dispute resolution service to the community.The CMCS can be contacted at (403) 269-2707.

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