Commissioner for Complaints for Telecommunications Services (CCTS)

The Commissioners office assists Canadians in resolving issues about their television service providers. If a Canadian cannot resolve a complaint with a communications service provider - regardless if it is a television service provider, Internet service provider, wireless service provider or telephone service provider - the CCTS will become the single point of contact for obtaining a resolution. All licensed television service providers will hae to become members of the CCTS by Septermber 1, 2017.

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Alberta Supports Contact Centres

 The Alberta Supports Contact Centre is a new contact centre for general inquiries on income support, adult health benefits, child health benefits, child support services, and Assured Income for the Severely Handicapped. Advisors are available to provide general information on these programs and services, make referrals to community agencies and other government programs.

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Court Assistance Program (King's Bench Amicus Program)

The goal of the Court Assistance Program (King's Bench Amicus Program) is to improve access to justice for self-represented litigants appearing in King' Bench Justice and Masters Chambers. This program brings volunteer lawyers into Chambers, where they act as 'amicus curiae' and help the court understand the issues related and the positions taken by unrepresented litigants. The  program offers opportunity for courtroom advocacy in a positive environment, which can give great skills-building experience for lawyers and students, and the program is beneficial for overall professional development, mentoring, networking, building collegiality, and enhancing the public image of the legal profession.  This service is available in Calgary and Edmonton. Check with the courthouse for dates and times.

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Civil Matters: What to Do in Court

The "Civil Matters: What to Do in Court" video provides tips and information on how to prepare for a Civil Claims trial if you are a Plaintiff, Defendant or Witness, including what documents you may need, how to present evidence, and how to address the judge. Video Transcripts are available in:  English | Spanish | French | Arabic | Hindi | Punjabi | Urdu

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Welcome to Alberta: A Consumer's Guide for Newcomers

This is a guide on how to buy products and services in Alberta and contains information about your consumer rights. You will need to buy certain items and you will need to use certain services as you settle into as you start your new life in Alberta.

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Personal Information Protection Act (PIPA)
Personal Information Protection Act (PIPA) is Alberta’s private sector privacy law. PIPA applies to provincial private sector organizations, businesses and, in some instances, to non-profit organizations for the protection of personal information and to provide a right of access to an individual’s own personal information.Organizations that are subject to PIPA must develop and follow policies that are reasonable to meet its obligations under the Act. When PIPA refers to any thing or any matter as 'reasonable,' it is that which a reasonable person would consider appropriate in the circumstances.For public bodies, such as government departments and municipalities, please see information provided on the Freedom of Information and Protection of Privacy Act website.

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Canadian Justice System and the Media

This is a publication of the Canadian Justice Council which seeks to foster discussion on the role of both judges and reporters in giving the public a better understanding of issues relating to the administration of justice in Canada.

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Guide to Copyright
This guide is a publication of the Canadian Intellectual Property Office. It explores what copyright is, the process for registering copyrights in Canada and the benefits of registration.

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JusticeTrans

JusticeTrans mission is to increase access to justice for Two Spirit, Trans, non-binary, and gender non-conforming (2STNBGN) communities. JusticeTrans aims to provide accessible legal education to 2STNBGN people by challenging transphobic policy and advocating for community-based transformative social justice. JusticeTrans vision is to create a world free of transphobia, systemic violence, and injustice, where Two Spirit, trans, nonbinary and gender nonconforming people can thrive. 

Right to Love: Grandparent's Rights

This video explains the traditional role of Aboriginal grandparents, the historical significance of family members being severed from one another, and what a grandparent can do to maintain connection to their grandchild in government care in Alberta today. Grandparents will learn about Family Group Conferences, guardianship, kinship care, and visitation and feel empowered in their sacred family role.

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